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  • Privacy policy

SHORT VERSION

At Monolith (UK) Ltd, we take privacy and the protection of your Personal Data seriously. Personal Data means information that can directly or i’ldiredfy identify you or other individuals (“Personal Data”). This typically includes information such as your sumame, name, middle name, business name, patronymic date of birth, passport details, address, email address, business address, telephone number. The caregories of Personal Data, that we process, depend on how you use our services. We use your Personal Data to provide our website services in alignment with your preferences, to deal with your requests, to contact you regartling tailored products and services which may be of interest to you, to provide promooonal activities, present new offers, or to carry out relevant administrative services. ALL Personal Data is processed in accordance with applicable data protection laws.

We do not dispose your Personal Data to any third party except to data processors that assist us with providing our services and to authorized state and regulatory authorities.

As our valid customer, we also offer you choic.es to control how your Personal Data is used
You can always contact our customer service team at [email protected] .

EXTENDED VERSION

1. Our Privacy Principles

We take privacy seriously. Here are our 6 privacy promises to you:
• We will ALWAYS respond to any questions on processilg of your Personal Data without undue delay.
• We will ALWAYS ensure that your Personal Data is used in line with applicable data protection laws.
• We will ALWAYS be transparent with you about how we use your Personal Data. This indudes inforrning you about what inforrnaoon we collect, what we do with it, with whom we share it and whom you should contact if you have any roncems.
• We will ALWAYS provide you simple options to say ‘STOP’ when you are no longer happy with our rnarketing communications.
• We will ALWAYS protect online and offline data in a similar manner.
• We will ALWAYS take reasonable steps to make sure no unauthorized person accesses your Personal Data.

2. Our Privacy Policy

We are committed to safeguard your privacy and ensure that your Personal Data is protected. This Privacy Policy explains the types of Personal Data we collect and how we process and protect that data.
This Privacy Policy applies to Personal Data processed by us in connection with the services and products we offer to you. This includes Personal Data collected offline through our customer services or in-store direct marketing campaigns, competitions, surveys and online through the Monolith (UK) Ltd website.
This Privacy Policy also applies to our targeted content, including online offers and advertisements for products and services, which we (or service provider acting on our behalf) may send to you on third party websites, platforms and applications ( “Thrid Party Sites” ) based on your use of the internet.

2.1. Who is Responsible for what happens with your data?

Monolith (UK) Ltd, (”Monolith UK” or “we”; “our”; “us”), being a data controller, is responsible for processing of your Personal Data in relation to the Services. You can contact us via mail at Unit 3, Thames Gateway Park, Choats Road, Dagenham, RM9 6RH, London, United Kingdom, by phone under +44(0)2075400010 or by email [email protected] if you have any questions.

2.2. Who is Monolith (UK) Ltd Privacy Officer?

The Privacy Officer of Monolith (UK) Ltd is Arina Maslyennikova. Her contact details as following: tel. +44(0)2075400014.

2.3. When do we ask for your consent?

By using our Services and our Sites, you acknowledge that we are processing your Personal Data in accordance with this Privacy Policy. If you do not wish that we process your Personal Data in this way, please do not use our Service or Sites or otherwise provide our Sites with your Personal Data.
We process your data to provide you the Services and the Sites. In certain instances, we only process your data if you have consented, for example in certain cases where we process your Personal Data for marketing purposes, use cookies. Where we process your data on the basis of your consent, we will ask for your consent explicitly. We may also ask you to provide additional consent if we need to use your Personal Data for purposes not covered by this Privacy Policy or before sharing your Personal Data with group companies or relevant subsidiaries of Monolith (UK) Ltd for the purposes of marketing.

2.4. For which purposes do we process your Personal Data?

We collect your Personal Data directly when you visit our Sites and/or when you provide us with Personal Data when you purchase Services or products from us, subscribe to our newsletter, receive information or mailings, use our applications, complete a survey, and/or make a comment or enquiry or contact our customer services. In more detail, we process the following categories of Personal Data for the following purposes:

2.5. Surfing on our Sites - with or without Cookies

2.5.1. Which Personal Data do we collect about you?

For this purpose (Surfing on our website) we process the following Personal Data: Information about the type of browser you use, details of the web pages you have viewed, your IP and device address, your Cookie ID, hyperlinks that you have clicked, your user name, gender, networks, the websites you visited before arriving at our relevant Sites and information collected by cookies or similar tracking devices and any other information you choose to share when using Third Party Sites, e.g. when visiting Monolith (UK) Ltd sites on social media networks, such as Facebook, Instagram, Twitter). Our Sites involve simple links to social media networks; Monolith (UK) Ltd does not transmit any Personal Data to the provider of the relevant social media network when you click on such link.

2.5.2. What is the purpose of processing your Personal Data?

We (and third-party service providers acting on our behalf or on their own behalf) use cookies and similar technologies to process data about you when you visit relevant Sites. Cookies are files that store information on your computer hard drive or browser that mean that we can recognise that you have visited us before. We use cookies and similar technologies (like pixels, fingerprints and other tools) to improve our products and your experience on our Sites by evaluating the use of our Sites, products and services and understand your browsing and shopping habits, analysing the effectiveness of our advertisements, personalising your website experience as well as evaluating statistics on website activity, evaluating (anonymously and in the aggregate) statistics on website activity, such as what time you visited it, whether you’ve visited it before and what site referred you to it, reviewing the Services that you have searched online and ended up purchasing them, making our Sites easier to use and to better tailor our Sites and our Services to your interests and needs, identifying that you have visited our Sites but did not purchase a Service, collecting information about your device and linking this to your Personal Data so as to ensure that our Sites present the best web experience for you and supplementing the Personal Data that you provide to us with other information that we hold or that we may receive from commercially available sources, such as public databases and data aggregators, and third parties.

2.6. Contact

2.6.1. Which Personal Data do we collect about you?

For this purpose, (Contact) we process the following Personal Data: surname, name, middle name, business name, address, email address, business address, telephone number, mobile number, company’s registration number, vat number, payment history, payment information, order history.

2.6.2. What is the Purpose of processing your Personal Data?

We process your Personal Data whenever you contact us and respond to your enquiries and comments. We process your Personal Data that you enter when you order products, other Services, when you receive company’s promotional offers, news and any other information. We process Personal Data to provide you with our Services that you request from us, including responding to your queries or comments.

2.6.3. How long do we store your Personal Data?

We store your Personal Data only as long as required for the relevant purpose, unless we are required by the law to store them for a longer period.

2.6.4. What is the legal basis for processing your Personal Data?

Applicable data protection legislation allows Monolith (UK) ltd to process your Personal Data for the purpose of performance of a contract with you (i.e. fulfil your contact request). Monolith (UK) Ltd do not collect sensitive Personal Data (e.g. information on your health, racial or ethnic origin, political opinions, religious or other beliefs, membership or otherwise of a trade union or condition or sexual life).

2.7. Suggestion of our products and services which may be of interest for you;
marketing communication

2.7.1. Which Personal Data do we collect about you?

For this purpose, (Suggestion of our products and services which may be of interest for you) we process the following Personal Data: Postal address, email address, mobile number.

2.7.2. What is the purpose of processing your Personal Data?

We process your Personal Data to suggest products or services that we think may be of interest to you. We may do this by sending you via post, email, newsletter, push notifications or phone details of products, services, special offers, promotions and other information. We also contact you to offer the opportunity to take part in customer research surveys, promotions, prize draws or competitions. You may also receive in-store promotions (such as monthly booklets, product catalogues, flyers) from us when you have an account with us.

2.7.3. How long do we store your Personal Data?

We store your Personal Data only as long as required for the relevant purpose, unless we are required by the law to store them for a longer period.

2.7.4. What is the legal basis for processing your Personal Data?

Your separate express consent in receiving marketing communications shall be the legal basis for processing. You can opt out of receiving such marketing communications at any time by clicking the ‘unsubscribe’ link at the bottom of the communications we send you.

2.8. Purchase and Providing of Services (e.g. product order, online store)

2.8.1. Which Personal Data do we collect about you?

For this purpose, (Contact) we process the following Personal Data: surname, name, middle name, business name, address, email address, business address, telephone number, mobile number, company’s registration number, vat number, payment history, payment information, order history.

2.8.2. What is the Purpose of processing your Personal Data?

We process your Personal Data to process your online and / or offline purchase and deliver the relevant Service(s) to you as ordered. Your payment related Personal Data may be transferred to payment providers to process your payments.

2.8.3. How long do we store your Personal Data?

We store your Personal Data only as long as required for the relevant purpose, unless we are required by the law to store them for a longer period.

2.8.4. What is the legal basis for processing your Personal Data?

Applicable data protection legislation allows Monolith (UK) ltd to process your Personal Data for the purpose of performance of a contract with you (i.e. your purchase of Services).

3. Who is receiving your Personal Data? 3.1. Our service providers (processors)

We may share your Personal Data with the following data processors (i.e. service providers):

  • Relevant companies of Monolith (UK) ltd and trusted third parties which directly support our promotional activities, Site administration;
  • Trusted third parties to help us process and analyse your Personal Data, to give us insights about you that we can use to improve our advertising, products and services, and to track the effectiveness of a particular promotion or campaign;
Unless you provided consent, each trusted third party is not authorised by us to use your Personal Data in any other way. Each trusted third party will be required by us to implement adequate technical and organizational measures to protect your Personal Data.

3.1.1. Sharing your Site usage information

We don’t use rookies in any Monolith (UK) ltd website at the moment. But when we will start using it we will make announcement about it.

3.1.2. Details about recipients of your Personal Data

Upon your request, we will provide you with more details about third parties involved in processing of your Personal Data, namely their names, addresses and role in Personal Data processing.

3.1.3. How long do we process your Personal Data?

We will store your Personal Data only until the aforementioned purposes fur which we have collected or received your Personal Data have been fulfilled and once our statutory obligations to retain records have expired.

3.2. How we process your Personal Data (methods of processing, operations to bе performed оn your Personal Data)

We process your Personal Data either manually or automatically by means of collection, recording, systemization, accumulation, storage, specification (update, modification), retrieval, usage, transfer (provision, access), depersonalization, blocking, deletion, destruction and other operations on personal data, which are allowed under applicable data protection law.

3.2.1. What are your rights?

You have the right to request from us:
  • Confirmation as to whether or not we process Personal Data from you and, where that is the case, access to your Personal Data;
  • Rectification of inaccurate Personal Data;
  • Erasure of Personal Data;
  • Restriction of processing of Personal Data;
To receive the Personal Data which you have provided to us and to have transmitted those Personal data to another data controller without hindrance. You have the following rights:
  • To object to any decision that significantly affects you being taken solely by automated processing;
  • Not be subject to any decision that significantly affects you being taken solely by automated processing;
To exercise any of your rights please contact us directly at Unit 3, Thames Gateway Park, Choats Road, London, RM9 6RH, United Kingdom or via email to [email protected]

3.2.2. Can you withdraw your consent to the processing of Personal Data?

If your consent is the legal basis for the processing of your Personal Data, you can withdraw your consent at any time. This will not affect the lawfulness of the processing based on your consent before the withdrawal. You can withdraw your consent by sending us an email to the email address listed in Section 2.1.

3.2.3. Can you complain with the data protection authorities?

If you think that the processing of Personal Data by us violates applicable data protection laws, you can lodge a complaint with the competent supervisory authority.

3.2.4. How do we protect your Personal Data?

We maintain appropriate technical and organizational measures to protect the Personal Data you provide to us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your Personal Data. Our security measures are being improved continuously as new technology develops. The processing and transmission of data through our Sites is encrypted by Secure Sockets Layer protocol (”SSL”) which is an encrypting technology to ensure the highest possible security for the transmission of your data, including Personal Data, between your web browser and our internet system. The URL of a website with SSL connection to your browser starts with “https://”. Most browsers indicate SSL-encrypted websites by displaying an Icon that depicts a closed padlock. This Icon might be located in the address bar or the bottom status bar. If you have turned off your status bar, this Icon may not be visible, even on websites that use SSL Our Sites may contain hyperlinks to other websites protected by third parties. We do not control these third party websites or any of the content contained on those websites. Once you have left our relevant Sites, we cannot be responsible for the protection and privacy of any Information which you provide. You should exercise caution and look at the relevant privacy policy for the website you visit.

4. Can we change our Privacy Policy?

We may change this Privacy Policy from time to time by posting the updated version of the Privacy Policy here. To the extent processing of your Personal Data be based on your consent, we must not change the scope of such processing, unless you have given additional consent to the changed scope of such processing. We encourage you to vlsit thls area frequently to stay informed.

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